Wednesday, September 12th

5:00 pm – Networking & Cocktail Reception

6:00 pm – Private HQ Tour

6:30 pm – Dinner Served

7:00 pm – PEER 150 & Merchant e-Solutions Welcome Comments

7:15 pm – Interactive Session

Monique Miklovic
EVP, Human Resources
Merchant e-Solutions

With this being our first opportunity to gather as a group, our host, Monique Miklovic, is planning a more casual format that enables networking, best practice sharing and small group discussions. Below are some questions that will be asked during the small group discussions.

Culture:

• When faced with an organizational change (mergers & acquisitions, hyper-growth etc.), how do you maintain or adjust your culture over time?
• How are you creating an inclusive and welcoming work environment where every employee can truly thrive?

Performance Management and Leadership Development:

• What do your performance check-ins look like?
  • How often are you meeting?
  • What is discussed?
  • Are they driving results?
  • How do you align pay to performance?
• As companies adjust to an increasingly mobile workforce, how as HR leaders can we help develop successful leaders while also focusing on succession planning?

Artificial Intelligence:

• As an organization, how are you dispelling the notion that artificial intelligence is going to replace employees? How are you communicating this message?
• What are some ways your organization is using/is thinking about using/can use AI to enhance the employee experience?

8:30 pm – Prize Drawing & Adjourn

Monique Miklovic, EVP, Human Resources, Merchant e-Solutions

Monique joined Merchant e-Solutions in January 2016. She has an extensive background in developing and implementing people strategies that create a sustainable competitive advantage. Prior to joining Merchant e-Solutions, Monique held multiple positions at Bank of America Merchant Services, a leading provider of payment solutions. Most recently, she was Senior Vice President, Learning and Leadership Development, responsible for leading a team that bridged the gap between business strategy and organizational performance by executing the talent strategies necessary to achieve break-through results. She also served as a key leader in a company-wide culture and skills transformation.

Monique has more than 23 years of human resources leadership experience at Fortune 50 companies, including Accenture, IBM, The Home Depot and Bank of America. She graduated with a bachelor’s degree from the University of Southern California and earned an MBA from Cornell University.

Monique is currently an active volunteer in a variety of community and faith-based initiatives.

For more information about sponsorship, please contact MadeleineGrubb@thepeer150.com.

Genesys is a new beginning for businesses —

a beginning marked by stronger communication, personalized benefits, and a culture that attracts and retains top talent. We are more than Health and Welfare consultants. We are agents of change with a commitment to truth, a heart to serve, and a passion for elevating humanity through our work. This rare approach to doing business coupled with unmatched experience and a wealth of strategic partnerships give us everything we need to enhance potential and uncover growth opportunities for our clients. Better Begins Here

We are … data-driven, yet people-focused.
confident, yet humble.
relaxed, yet professional.
disruptive, yet disciplined.

Benefits – Engagement – Onsite – Optimization

GetFive is a provider of modern outplacement solutions, known for its proven 5-Step Method for job search. We help employer brands reach their full potential through Active Engagement™. By ensuring that outbound employees are immediately focusing on their careers – rather than their frustrations – we are able to substantially reduce the adverse impact on your social reputation. Invest in the success of your outbound employees and watch your employer brand thrive! Learn more at getfive.com.



At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth and careers. We’re in the business of creating more secure and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, assuring income for retirement, or aligning workers with workforce needs. Using analysis and insights as catalysts for change, we anticipate and understand the individual impact of business decisions, now and in the future. We see people’s current and future needs through a lens of innovation, and our holistic view, specialized expertise, and deep analytical rigor underpin each and every idea and solution we offer. For more than 70 years, we’ve turned our insights into actions, enabling people around the globe to live, work, and retire well. At Mercer, we say we Make Tomorrow, Today.

Merchant e-Solutions Headquarters

3475 Lenox Rd NE

Atlanta, GA 30326

Merchant e-Solutions is a U.S.-based company headquartered in Atlanta, GA, and registered in the state of Delaware. Merchant e-Solutions is both a merchant acquirer and global processor, processing over $18 billion in annual transaction volume and supporting 150 global currencies including all major credit cards, debit, and alternative payment solutions.

Merchant e-Solutions is owned by Cielo S.A., Latin America’s leader in electronic payment solutions. Cielo S.A. acquired Merchant e-Solutions in 2012 primarily for its industry-leading technology platform, world-class service, and payment expertise. Headquartered in Sao Paulo, Brazil, Cielo S.A. is a publicly traded company serving more than 1.5 million active merchants and covers 99% of Brazilian territory.

Mission: Merchant e-Solutions helps merchants accept payments anywhere and easily manage all on one platform. Merchant e-Solutions provides a global network and enables merchants to securely do business in multiple channels including online, mobile, and in-person. Our industry-leading technology platform, flexible and customized reporting, and world-class service provide customers, banks, partners and developers with the most comprehensive payment services in the market.